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After-Sales Service
One year warranty. Provide photos or videos for changing the product, we will resend the replaced products in your next order. For missing items, we will arrange the goods as soon as possible in case of urgent needs of the customer. -
ODM
ODM service is available, customize the logo as your demand. If clients need to customize cartons, we can also provide solutions. -
Packaging & Shipping
Packing Options:
carton packing/ wooden box packing/ as per customer's requirements.
Shipping Options:
1.By Express: such as DHL,UPS,TNT,FedEx etc.The dispatch time is about 3-7 days
2.Air Freight: when your order more than 100kgs which will be more economical than express
3.Sea Freight: We will updated sea freight once we know your sea port where goods will be delivered
4. Agent designated by client: please tell us the contact detail of your shipping agent and we will arrange to deliver the item
Why Choose Us
1. As a reliable supplier of our customers, FSE has quite strict control on quality and efficiency.
2. FSE has established a tracible management system from product designing, material purchasing, workblank producing, accessories processing, product assembling to finished product delivery.
3. Professional quality control team supervises all the quality details from R&D, production to outbound.
4. PMC team oversees supply chain management by thorough planning on purchasing, warehousing and dispatching.
5. Industrial team is acting as the backbone of high production efficiency and stability by updating production equipment and lines.
6. Strict control over quality cost, constant supply chain improvements and high production efficiency are always what enabling us to provide cost-efficient all kinds of tools.
